Changing The Way you Feel About Technology

Nanuet NY, Hillcrest NY, Newark NJ and Brooklyn NY

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About Simplify IT, LLC in Nanuet NY, Hillcrest NY, Newark NJ and Brooklyn NY

Simplify Information Technology, LLC (DBA Simplify IT) is a full service technology solutions company specialized in computer service and repair, network engineering, design and security. Additional services include telephone, data, audio/video cable installation, website and e-commerce development, software training for small businesses.

IT Support: "The network is slow! I can’t log-in! My computer is frozen! I’m not getting my e-mails!  I can’t print! The Internet isn’t working!" Simplify IT provides IT support and fixes computer problems. We are committed to providing rapid response and efficient problem resolution to small and mid-size businesses.

Simplify IT, LLC was established in 2007 and provided our cherished customers with quality computer services for home and business. Our goal at Simplify IT is to empower and equip businesses and home users to manage their IT systems in the most cost effective way.  We are not only here to repair computers, it is also our goal to educate our customers on how to become proactive against computer problems in the first place to lower future incidents. Our business philosophy is rooted in the old adage, “Give a man a fish and you’ll feed him for a day; teach a man to fish and you’ll feed him for a lifetime.

Technology is constantly changing and we strive to keep our customers on the cutting edge and provide solutions to increasing productivity and reduce the cost of doing business.

Visit the Testimonials to read what customers are saying about us.

  • FMS Vendor ID: 0002876620
  • HP Register Partner
  • Symantec Register Partner
  • Dell Register Partner
  • New York City Certified Minority/Women Business Enterprise
  • DOE School Professionals Consultant

Tell us about the President of the Company?

Before launching Simplify IT, Keith Friday served as the IT Manager for The Brooklyn Tabernacle in Brooklyn, New York. As an IT professional he brings more than 15 years of hands-on, results-driven experience to every assignment.  Some of my notable accomplishments were to create, design, implement, and manage the networking infrastructure to support the organization’s exponential growth. This included developing and maintaining the network infrastructure and intranet, creating online tutorials to train personnel, and assisting in the transition to a paperless operation.  Overall this helped to reduce the organizations operations cost by over 30% annually. The vision and plan for Simplify IT were born from this success.

History

With over 25 years of IT consulting experience the Simplify IT technical teams continues to satisfy our customers. Our staff consists of highly trained technicians that are familiar with many computer programs. We hold our technicians to a high standard in order to provide exceptional service to our customers. We are not only here to repair computers, it is also our goal to educate our customers on how to become proactive against computer problems in the first place to lower future incidents.

Quality of Service

Our staff consists of highly trained technicians that are familiar with many computer programs. We hold our technicians to a high standard in order to provide exceptional service to our customers. We are not only here to repair computers, it is also our goal to educate our customers on how to become proactive against computer problems in the first place to lower future incidents.

Keith Friday

Profile

A results-driven IT manager with 24 years of experience in customer service, Information Technology services for small and mid-size businesses

Experience

September 2007 to Present

Simplify Information Technology, LLC Computer Consulting, Greater New York Area

Owner and Information Technology Specialist.

  • Contracted to install and manage computers and/or network for the following businesses:
    • Trico Electrical Contractors, Brooklyn NY – 2 years to present
    • Bedford Stuyvesant Early Childhood Development Center, Brooklyn NY – 1 year
    • Razac Product Company, Newark NJ – 4 years to present
    • Cynthia Boyce and Associates, Brooklyn NY – 6 years to present
    • Bay Street Optical Pavilion, Staten Island NY – 5 years to present
  • Reduced acquisition cost and IT budget by 40% for Trico Electric Contractors, Razac Product Company and Bay Street Optical Pavilion.
  • Provide training and desk-side support for residential customers
  • Computer repair and upgrade for Dell, HP, Sony and other desktops and laptops.
  • Manage a team of 4 employees over a period of 5 years
  • Called clients to determine customer satisfaction

February 1999 to September 2007

The Brooklyn Tabernacle, Brooklyn, NY

Manager of IT Services

  • Management of technology department that included 2 full time IT professionals responsible for Network services, Website management, Telecommunications and Database Administration.
  • Managed 5 Windows and Netware 4.0 servers, 125 PC and Mac desktop and 35 HP, Canon and Epson printers, scanners and multifunction copiers.
  • Installed and managed a computer lab network consisting of 20 desktops and 2 servers for the Adult Education Center.
  • Manage a team of 12 volunteer computer technicians who assisted in managing the Adult Education Centers’ computer lab network and other IT projects.
  • Spearheaded relocation infrastructure project and implemented LAN backbone design that improved reliability, enhanced efficiency and established scalability for future growth.

May 1984 to February 1999

Network and Database Administrator

  • Managed a team of 15 data entry volunteers.
  • Implemented and administered a relational database for church congregation and ministries information management.
  • Managed network Security, Web and Email security, LAN and help desk support.
  • Maintenance and help desk support of the following hardware and software: Desktops: Dell, HP, Sony and Tiger computer, Laptops: Dell, HP, Sony and IBM laptops, Switches, Routers and Wireless equipment, Microsoft Office 2003.

Education

Westcon Service Corporation. Eastchester, New York

New Horizon Training Center, New York, NY

Certifications & Affiliations

  • Certified Novell Network Engineer 5.0, August 2000
  • Microsoft Certified System Engineer (MSCE) - Training, May 2003
  • Cisco Certified Network Associate (CCNA) - Training, May 2003
  • A+ Certification Course – Training, February 2002
  • References are available and will be furnished upon request.